Problem Solving Class with Eric Stewart

Description

This course equips small business owners with practical, results-driven problem-solving skills designed for real-world challenges. Participants will learn how to identify different types of problems—from operational bottlenecks to strategic growth barriers—and apply the most effective approach for each situation. The course introduces powerful questioning techniques to clearly define problems, uncover hidden issues, and avoid wasted effort on surface-level symptoms.

You’ll also explore how to create a sense of urgency that motivates action without causing disruption, helping you and your team address issues before they escalate. A strong focus is placed on root cause analysis, enabling you to move beyond quick fixes and implement lasting solutions. Finally, the course highlights how to apply innovation in problem-solving, encouraging creative thinking and new perspectives that can drive efficiency, improve customer experiences, and unlock new opportunities for your business.

By the end of the course, you’ll have a structured, repeatable approach to solving problems that supports better decision-making and sustained business performance.

Topics that will be covered:

• Types of problems and the ways to approach each type
• Questions to help you understand and define the problem
• How to create urgency to resolve problems
• Getting to the root cause of the problem
• Applying innovation to problem solving