Join Equity Consultants, Benita Horn and Sean Greenlee, as they lead discussion on Diversity Equity and Inclusion in the Workplace.
This month, we will be looking at DEI in the Small Business Workplace -
February ? How does diversity & inclusion work impact small businesses and Chamber organizations?
- Better serve the increasing diversity of patrons
- Front counter staff customer interactions
- Staff communication with cultural differences; Customers feeling they are treated with respect (perception = reality)
- Impact of implicit bias and how it shows up in businesses
- Addressing needs of customers with disabilities
- ROI for businesses (i.e. negative social media reviews)